• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Tenino Telephone

  • Email Login
  • Pay Bill
    • Account Login
    • One-Time Payment
  • Home
  • Internet
    • Internet Packages
    • Internet Technical Support
    • Test Internet Speed
    • Compass Web Magazine
  • Telephone
    • Telephone Services
    • Telephone Repair
    • Telephone Directory
  • About
    • Tenino Telephone Company
    • Current News & Events
  • Contact

Internet support

TEN_Technicians_900x100pix

Having trouble with your internet connection?

Our technical support staff is available 24/7 to assist you with your internet-related problems. If the frequently asked questions below don’t resolve your issues, please call 360-264-6400 for assistance, or email us at support@scattercreek.com.

I feel your staff went above and beyond to help me with getting everything hooked up, and I look forward to a long relationship with your company. Thank you!

Having trouble with your Wi-Fi?

Turning your Wi-Fi router off and then back on again solves most problems.  But when you’re constantly having trouble connecting, or experiencing very slow performance, there’s a good chance there are other problems you need to address.  Learn more in this guide.

Did you know that Managed Wi-Fi is available with any of our internet packages and adds optimal connectivity throughout all areas of your home or business?  You’ll appreciate the state-of-the-art equipment, predictable performance, extended range, worry-free installation, connection assistance, low cost, and customer service you’ve come to expect from Tenino Telephone Company.

Learn more about Managed Wi-Fi or call our office for assistance (360) 264-2915.

How do I test my connection speed?

You can use our speed test to measure your current internet connection speed.

There are a few things to consider before you begin the test:

  • The speed test should work in any web browser that supports Flash. (At least Flash 8 is required to use the current version of the speed test.)
  • JavaScript is also used heavily throughout the site, even to display Flash, so make sure you don’t have JavaScript disabled.
  • Directly connect your computer to the modem. Testing via a wireless connection yields varying results that don’t represent your service’s full potential.
  • Close other programs using the Internet, disconnect from VPN, and make sure you are not downloading or uploading anything.
  • Turn off other computers, tablets or gaming consoles that share your home network.

Click here to be redirected to our speed test.

How do I set up my e-mail on my devices?
General Server Settings
Mail Server Settings
Adding Email Accounts to Specific Device Types
Android
Apple iOS 15 and 16
Apple iOS 14
Apple iOS 13
Mac Mail
Mail for Windows 8
Mail for Windows 10 / 11
Microsoft Outlook 2007
Microsoft Outlook 2010 / 2013
Microsoft Outlook 2016 / 2019 / 365
Thunderbird
Update Settings/Password
Android
Apple iOS 15 and 16
Apple iOS 14
Apple iOS 13
Mac Mail
Mail for Windows 8
Mail for Windows 10 / 11
Microsoft Outlook 2007
Microsoft Outlook 2010 / 2013
Microsoft Outlook 2016 / 2019 / 365
Thunderbird

For our Service Agreement and Acceptable Use Policy, please click here.
  • Internet
  • Packages
  • Technical Support
  • Test Internet Speed
  • Compass Web Magazine
  • Telephone
  • Services
  • Repair
  • Directory
  • About Us
  • Current News & Events
  • Email Login
  • Pay Bill

811_art

  • Contact

Tenino Telephone Company

phone: (360) 264-2915

teninotelco@scattercreek.net

225 Central Ave W

PO BOX 4005

Tenino, WA 98589

  • Billing and Payment Practices
  • Service Agreement
  • Tarrifs

© 2023 Tenino Telephone Company